Sales Terms and Conditions — Sheevora

Last updated: [06/07/2026]

1. General Information

This document governs the sale of products offered on the sheevora.it website, owned by Sheevora.

The purchase of a product on the site implies full acceptance of these Terms and Conditions.

2. Products and Prices

  • Products sold on the site are described with the utmost possible accuracy. Images are for illustrative purposes and may show slight differences from the actual product.
  • Prices are expressed in Euros (EUR) and are inclusive of VAT, where applicable.
  • The Seller reserves the right to change prices at any time, it being understood that the price applied to the order will be the one indicated at the time of purchase confirmation.

3. Purchase Procedure

To place an order, the customer must:

  1. Select the desired product and add it to the cart
  2. Proceed to checkout, entering the required shipping and billing information
  3. Select the preferred payment method
  4. Confirm the order

Upon completion of the order, the customer will receive a confirmation email with a summary of the purchase.

4. Payment Methods

The site accepts the following payment methods:

  • Credit/debit card
  • PayPal

All payments are handled through secure and encrypted payment systems. The Seller does not have access to or store the customer's full credit card details.

5. Shipping

  • Shipments are made throughout Italy.
  • Estimated delivery times are indicated in our [Shipping Policy].
  • The Seller is not responsible for delivery delays due to force majeure or courier malfunctions.

6. Right of Withdrawal

Pursuant to the Consumer Code (Legislative Decree 206/2005) and EU consumer rights regulations, the customer has the right to withdraw from the purchase contract within 14 days from the date of receipt of the product, without having to provide any reason.

For more details on withdrawal and return procedures, please consult our [Refund Policy].

7. Legal Guarantee of Conformity

All products sold are covered by a 24-month legal guarantee of conformity, provided for by the Consumer Code, valid for conformity defects present at the time of delivery of the product.

8. Limitation of Liability

The Seller is not responsible for:

  • Indirect damages resulting from improper use of the product
  • Delays or malfunctions caused by third parties (couriers, payment providers)
  • Any service interruptions due to technical maintenance or force majeure

9. Applicable Law and Competent Jurisdiction

These Terms and Conditions are governed by Italian law. For any dispute, the court of the consumer's place of residence shall have jurisdiction, in accordance with the current consumer protection legislation.

10. Contacts

For any questions regarding these Terms and Conditions, you can contact us at: [email to insert, e.g. support@sheevora.it]

11. Amendments to the Terms and Conditions

The Seller reserves the right to modify these Terms and Conditions at any time. Changes will be published on this page with the update date indicated.